How long will it take to receive my order?

Orders are processed within 3 to 5 business days.Shipping transit typically takes 3 to 5 additional business days from our US logistics centers.Total estimated delivery time is 6 to 10 business days from order confirmation.Business days exclude weekends and US federal holidays.

How to track my order?

Once your order is dispatched, visit the "Track Your Order" link in our website footer.Enter your order number and the email address used at checkout to get real-time updates via our integrated tracking system.

Do you ship internationally?

No. We ship exclusively to the 48 contiguous United States.We do not ship to US territories (Puerto Rico, Guam, US Virgin Islands), military addresses (APO/FPO/DPO), PO Boxes, or any international destination.

What is your return policy?

You have 14 days from delivery to request a return.Items must be unused, uninstalled, and in original packaging.A 15% restocking fee applies to all approved returns.Return shipping is at your expense.Important: products marked "Special Order: Non-cancellable" on their product page are not eligible for return under any circumstances.To initiate a return, log into your account or contact us at support.corenode@llmcore.ai.

Can I exchange an item?

We do not offer direct exchanges.If you wish to obtain a different product, please initiate a return for the original item (subject to our 14-day return policy and 15% restocking fee) and place a new order separately.Note that Special Order items cannot be returned or exchanged.